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Electricity Customer Support

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Residential

Monday – Friday: 8:00 a.m. – 6:00 p.m. CT

Saturday: 10:00 a.m. – 5:00 p.m. CT

Toll-free (877) 282-6248

​Commercial

Monday – Friday: 8:00 a.m. – 6:00 p.m. CT

Saturday: 10:00 a.m. – 5:00 p.m. CT

Toll-free (877) 455-7575

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Cash Payments-

We accept payments at the following locations. Be sure to have your account number with you when making payments.

ACE Cash Express

10-15 Minutes

Fidelity Express

including those located in Dallas/Fort Worth Fiesta stores
10-15 Minutes

MoneyGram

receive code 4874
2 Hours

Western Union Convenience Pay

requires remittance slip
Same Day

Mail

You can mail your check or money order payable to Ambit Energy & memo account #. Ambit Energy: Texas Payments
P.O. Box 660462
Dallas, TX 75266-0462

Texas Utilities You Can Trust

We set it up-You settle in!

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